Customer Service

CONTACT INFO

For any questions or concerns, please contact our US administrative team via email at [email protected] or by phone 470-907-4081.

Hours of operation are Monday to Friday 9 am - 5 pm EST.

Shipping & Delivery

All our products are made to order typically within 12-15 business days+shipping time.

We offer ground shipping with a shipping rate of $50 or 15% of the total order value (the higher) in the US & Canada.

Returns & Refunds

All delivered products are non-returnable and non-refundable unless there is proof of damage. 

Lost or damaged shipment is the carrier's responsibility and any loss will not be covered by Adama LLC.

Payment methods

Adama LLC offers a variety of payment methods. You can process your payment through bank transfer, check or credit card (an additional 3% fee is applied).